Revocation and Correction Policy
Xtreme Security Academy courses are internal company enhancement training. Certificates are not government-issued security licences.
Corrections
If your name or another detail is wrong, contact us with your certificate ID. After we confirm your identity, we issue a corrected certificate. The original is marked Superseded and links to the new one. We never edit a signed certificate in place.
Grounds for revocation
Misconduct in obtaining the certificate (someone else completed the course or quiz, answer sharing, use of automated tools, false identity); issuance in error; a court or regulator order; or a confirmed fraud or misuse of the certificate.
Under review
While we investigate, a certificate may be shown as Under review. We aim to finish reviews within 30 days.
Process and notice
Except where fraud or safety concerns make it inappropriate, we tell the holder by email before revoking, give reasons, and allow 14 days to respond. Every action is recorded in an append-only audit log with the date, the staff member and the reason.
Effect
Revoked and superseded certificates stay listed on the verification page with their status so that anyone checking them gets an accurate answer. Revocation is final; a new certificate requires retaking the course.
Appeals
You may appeal any revocation or correction decision under the Complaints and Appeals Policy.
Contact
Questions: compliance@xtremesecurityinc.com · 1-800-730-3712